AI agents for finance operations: keep AP and AR apart
The identity and email layer for finance operations agents. Your AP agent and your AR agent each get an inbox on your domain, with their own lists, thread history and Drafts for the replies a person signs off.
The problem
A shared ap@ mailbox mixes vendor invoices, customer remittances and statement requests, and no single agent owns any of the threads.
Bill.com's dedicated AP address is intake for its own invoice processing, not an address your agent can reply from.
Ramp's AR follow-ups are prepared and sent by Ramp under your policy, not by an agent you build.
NetSuite runs bill review and approval workflows inside the ERP, away from the vendor thread where the question was asked.
Vic.ai's Victoria is an agent-powered AP inbox in its own right, so it cannot be the inbox for the agent your team writes.
The solution
AgentMail is the first email provider built for AI agents.
AgentMail is the identity and email layer for finance operations agents.
An inbox per agent on your domain
Create one address for the AP agent and one for the AR agent through the API, so vendor and customer threads never meet.
Allow and block lists by direction
Accept new mail only from vendor domains you pay, limit who the AR agent can send to, and give replies their own lists.
Drafts for the human calls
Payment dates, disputes and write-offs wait as a Draft in the thread until a person edits it and sends.
A webhook on every new email
message.received fires when a vendor or customer writes, so the agent acts on the reply as it lands.
What your finance operations agents can do
AP
Take in vendor invoices
Vendors send invoices to the AP agent. It confirms receipt, asks for a missing PO number in the same thread and hands the file to your AP software.
AR
Answer remittance and status replies
When a customer replies with a remittance advice or asks what is still open, the AR agent reads it in the thread it started.
Collections
Follow up in the original thread
Each reminder is a reply to the first invoice email, so the customer sees the whole history and the agent never starts over.
Approvals
Route the sensitive reply to a person
A disputed amount or a promised payment date becomes a Draft. A controller reads it, changes a line and sends.
AgentMail is built to scale.
Redundant infrastructure spanning multiple regions, so a message to your agent lands even when a region does not.
Provision an inbox in milliseconds. Nothing to verify, nothing to wait on.
Typed SDKs, REST endpoints, and webhooks. Your first send goes out the same afternoon.
FAQ
Common questions about AgentMail and ai agents for finance operations: keep ap and ar apart.
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