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Use case

AI summarizer for email threads

The identity and email layer for AI agents that summarize email threads. Each agent gets its own inbox, retrieves the full chronological thread, and feeds extracted_text to the model you run.

[ Problem ]

The problem

Superhuman Auto Summarize shows a one line summary above every conversation in a human inbox and updates it as new mail arrives.

Shortwave Instant AI summaries put a smart tl;dr at the top of every email a person opens.

Gemini in Gmail and Copilot in Outlook summarize a thread on request inside a human client.

Gmail API access is authorized access to a user's Gmail data, so the agent has no address of its own.

A shared support or sales mailbox has no per-agent identity, so you cannot tell which summarizer read which thread.

[ Solution ]

The solution

AgentMail is the identity and email layer for agents that summarize email threads.

Dedicated inbox per summarizer

Each summarizer agent gets its own address, domain, and reputation, with a full audit history of every thread it retrieved.

Threads API for full history

threads.get returns the thread and its messages in chronological order, which is the input your model summarizes.

extracted_text for the new reply

Use extracted_text for the new reply without quoted history. Talon reply extraction is cited at 93.8 percent on 64 test cases.

Agent Search before you summarize

Search threads by keyword across one inbox or the whole organization, then summarize the thread that matched. Attachment bodies are not searchable yet.

[ Capabilities ]

What your summarizer agents can do

Support

Catch-up briefs for long tickets

The agent pulls the full ticket thread, uses extracted_text, and writes a brief a teammate can read before they join the conversation.

AgentMail

Sales

Deal summaries before a call

Before a demo, the agent searches org inboxes for the account, loads the matching thread, and hands your model the chronological messages.

AgentMail

Ops

Shift handoff digests

At shift change the agent lists unreplied threads, gets each conversation, and produces a digest of what moved and what is still open.

AgentMail

Supervisor

Org-wide thread digests

A supervisor agent lists threads across every inbox, searches by keyword, and summarizes only the conversations that match.

AgentMail
[ Built for scale ]

AgentMail is built to scale.

world map
100M+
Emails delivered
Enterprise Grade
Reliability you can plan around

Redundant infrastructure spanning multiple regions, so a message to your agent lands even when a region does not.

Instant Inboxes
One API call

Provision an inbox in milliseconds. Nothing to verify, nothing to wait on.

Developer First
Simple, intuitive API

Typed SDKs, REST endpoints, and webhooks. Your first send goes out the same afternoon.

[ Code ]

Wire it up in ten lines

Full quickstart at docs.agentmail.to. Threads API at docs.agentmail.to/threads.

[ FAQ ]

FAQ

Common questions about AgentMail and ai summarizer for email threads.

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