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Use case

Recruiting candidate reply loop with owned inboxes

The identity and inbound layer for AI recruiting agents that email candidates and process replies. Each sourcing agent gets its own inbox, message.received events, threaded replies, and labels before the ATS write.

[ Problem ]

The problem

Shared recruiter Gmail and Google Workspace give the agent a human OAuth seat, so replies land in a mailbox nobody owns and credential sharing gets flagged.

Instantly AI Reply Agent and outreach workflows are strong for cold email sequences and mailbox warm-up, not an agent-owned inbox API wired to ATS state.

Nylas Agent Accounts provision agent email and calendar via grant_id, with a calendar-heavy surface and connected-account heritage rather than a recruiting reply loop.

Infraforge and Mailforge optimize per-agent cold outreach mailboxes, DNS, warm-up, and throttle, not thread-state plus ATS reply classification.

Greenhouse, Lever, and Workable built-in email keep candidate history in the ATS but are not programmable per-agent identity or webhook-first agent loops.

[ Solution ]

The solution

AgentMail is the identity and inbound layer for recruiting agents that process candidate replies. The ATS stays the system of record.

Dedicated inbox per sourcing agent

Create an API inbox per agent with no OAuth seat so candidates reply to a persistent address the agent owns.

message.received and message.bounced webhooks

Subscribe to message.received and message.bounced so the agent reacts when a candidate replies or a bounce lands, without polling.

messages.reply with message_id

Reply with the inbound message_id so the answer stays in the same thread the candidate already opened.

Labels and Drafts before ATS write

Label interested, not interested, or escalate, and use Drafts for human review before the agent writes stage state to the ATS.

[ Capabilities ]

What your recruiting reply agents can do

Outreach

Own the candidate conversation

Each sourcing agent sends from its own inbox so reply reputation and audit history stay tied to that agent, not a shared recruiter seat.

AgentMail

Triage

Classify replies in realtime

On message.received, the agent reads from_, classifies intent, and applies labels before any ATS mutation.

AgentMail

Reply

Stay in the same thread

messages.reply with message_id keeps follow-ups in the candidate thread instead of starting a new conversation.

AgentMail

Handoff

Escalate edge cases to humans

Drafts and escalate labels park hard cases for a recruiter before Greenhouse, Lever, Ashby, or Workable is updated.

AgentMail
[ Built for scale ]

AgentMail is built to scale.

world map
100M+
Emails delivered
Enterprise Grade
Reliability you can plan around

Redundant infrastructure spanning multiple regions, so a message to your agent lands even when a region does not.

Instant Inboxes
One API call

Provision an inbox in milliseconds. Nothing to verify, nothing to wait on.

Developer First
Simple, intuitive API

Typed SDKs, REST endpoints, and webhooks. Your first send goes out the same afternoon.

[ Code ]

Wire the reply loop

Signatures from https://docs.agentmail.to/documentation/examples/auto-reply-agent, https://docs.agentmail.to/webhooks-overview, and https://docs.agentmail.to/sending-receiving-email (retrieved 2026-09-13).

[ FAQ ]

FAQ

Common questions about AgentMail and recruiting candidate reply loop with owned inboxes.

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